May 4 (Newsletter #5): Reopening Information

Posted .

Hi, Everyone!!

We hope this email finds you and your family in good health. We all have been through a lot over the last few months and we are looking forward to resuming our normal habits and routines (eventually😊). While many things have changed, one thing has remained the same: our constant commitment to your safety.

As you have surely seen during your visits to our office, infection control has always been a top priority for our practice. Our strict processes have consistently made the care you receive here both safe and comfortable. We are delaying our opening until June 1st in order to have all the necessary PPE and other infection control protocols in place to protect everyone: you and us.

Our office follows the infection control recommendations made by the ADA®, the CDC and OSHA. We continue to closely monitor the recommendations if we need to change our infection control protocol. For your protection, ALL hard surfaces in the office are wiped down hourly with appropriate sanitizing wipes.

When it is time for your next appointment, you will see some changes, along with our already strict infection control protocols. For example:

  • Our office will communicate with you ahead of your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office and your temperature taken.
  • Do not come to an appointment if you are not feeling well, if you have been exposed to someone who is sick, if you are coughing or sneezing, or if you have a low grade temperature (over 99.9).
  • When entering the office, we will ask you to use hand sanitizer, which we will supply.
  • If you arrive without a mask, we will give you one which you will need to wear in all areas of the office except in the dental chair.
  • You may see that our reception area will no longer offer magazines, children’s toys and other items which cannot be properly disinfected. You are encouraged to bring your own iPad, reading materials, etc. Or you may ask for one which will have been sanitized prior to your use.
  • Should you choose, you may wait in your car and be texted when we are ready to bring you directly to the treatment room.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered slightly limited options for scheduling your appointment.
  • We will do our best to reduce waiting times for you, as well as to reduce the number of patients in the office at any one time.
  • We are limiting the first appointments of the day and the first appointments after lunch for our older patients or those who have medical issues, especially people with lung disease, heart disease, high blood pressure, auto-immune diseases or people who are diabetic.
  • We will continue to inform you about the additional steps we are taking to keep you healthy.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe and healthy in our practice. To make an appointment, please call our office 760-940-0366.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends in the safest way possible.

We care about all of you.
Dr. Hansen and Her Stupendous Team


April 27 (Newsletter #4)

To all my healthy and (hopefully) happy patients,

We all now have had weeks of perfecting our “social distancing” and all the stuff we wear to protect ourselves and others when we do go to the grocery store. My sis told me she looks crazy in her “homemade” hazmat suit. She wears her long coat with boots and a hat, and gloves, goggles and a mask. When she gets home, she chucks it all in the garage and then takes a shower. I am sure all of us have variations on this. Wearing a mask protects others from us. And when we wash or disinfect our hands (and don’t touch our face) we protect ourselves from others. Every little bit helps keep us and those around us healthy.

When we compare COVID-19 to the annual flu, we can get a little bit complacent. The flu and COVID-19 have similar symptoms, but the latter is far deadlier. But it isn’t the flu, which we have vaccinations for, but a totally new virus which no one has immunity against. This coronavirus is five to 10 times more deadly than the flu for those between the ages of 0 and 45. It is 12 1/2 times more deadly than the flu for those over 85. COVID-19 is not only more contagious and deadly, it can cause strokes in the 30-45 year old range, and permanent lung scaring. All the more reason to continue our keeping healthy practices until we have a vaccination.

I have been listening to a fascinating book that was written in 2012 about how diseases can “jump” from an animal host to a human one. It is called “Spillover: Animal Infections and the Next Human Pandemic” by David Quammen. I have included the review because I won’t be able to do it justice. Right now, we are living what he predicted. My wish for all of you is to stay safe, healthy and sane.

“… (He) schools us in the fascinating if alarming facts about zoonotic diseases, animal infections that sicken humans, such as rabies, Ebola, influenza, and West Nile. Zoonoses can escalate rapidly into global pandemics when human-to-human transmission occurs, and Quammen wants us to understand disease dynamics and exactly what’s at stake. . . Quammen explains how devilishly difficult it is to trace the origins of a zoonosis and explicates the hidden process by which pathogens spill over from their respective reservoir hosts (water fowl, mosquitoes, pigs, bats, monkeys) and infect humans … Zoonotic diseases are now on the rise due to our increasing population, deforestation, fragmented ecosystems, and factory farming. Quammen spent six years on this vital, in-depth tour de force in the hope that knowledge will engender preparedness. An essential work.” –Donna Seaman